Customer Service

At Earth Wind & Rider, we’ve always made it our policy to treat our customers in exactly in the way we like to be treated ourselves. We don’t like to waste anyone’s time by having you read the fine print, but sometimes you have to outline certain policies when you have a website and store. We will do our best to state these policies clearly and with a little bit larger print then you would normally find. The reason is that we want you to be able to quickly read through this mumbo jumbo so that you can get on to what you really want to be doing - riding your bike. So let’s get to it. The bottom line is the details below are what we agree to; if it changes, we'll post it so check back periodically; we only use your info to fill your order; only if you opt-in will we send you other stuff; we do the best we can to protect your private info; we own the copyrights on this site.  That's basically it.  The details are below for those who want to read more.  We've tried to keep it brief.

Acceptance of Policies:

By using our site, buying stuff from us or providing information to us, you are accepting the practices described in these policies.

Policy Changes and Questions:

We may update our privacy policy from time to time. The information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us.

Privacy Policy:

If you’re wondering what we do with the information you provide to us, wonder no more. To respect your privacy, all information you provide remains safely stored to the best of our ability.    While we are the sharing type, simply don’t share your information - no information about the visitors to our site will be sold, shared, or made accessible to anyone other than those who need the information to process your payment, complete your order and follow through with your delivery. We do nothing more.

We do not knowingly collect personally identifiable information from anyone under the age of 18, if you are under 18yrs of age please ask a parent to register or exit this website.

If you opt in to receive news and specials, we’ll use your information to send you those as well. To remove your self from our email list, log in and select “send no e-mails” in your personal profile.

Security Policy:

Your online credit card transactions and other personal information are secure to the best of our ability.    We have a secure sockets layer certificate provided by Equifax Secure Global eBusiness CA-1.

Copyright and Trademark Information:

Copyright © 2008 Earth, Wind and Rider™

All rights reserved. All materials on this Web Site and the Site itself are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Earth, Wind and Rider™ or are used with permission of their owners. All rights are reserved, worldwide.

The name and mark Earth, Wind and Rider™ and all other Earth, Wind and Rider™-related marks depicted in this Site, whether registered or unregistered, are trademarks or service marks of Earth, Wind and Rider™ in the United States and in other countries. The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and noncommercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Earth, Wind and Rider™, is strictly prohibited.